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PCP Claims Made Simple

Why Can I Reclaim?

The Financial Conduct Authority has banned UK car dealers from charging hidden commissions and pushing higher interest rates for PCP and HP finance agreements.

If you were affected by undisclosed commissions from car dealers, you could be entitled to compensation. Taking action is straightforward, and you don’t need to worry about it affecting your current finance arrangement or credit score

A Process You Can Trust

Why Choose Us To Handle Your Claim?

With years of experience in helping clients secure their rightful compensation, our team specialises in PCP. We’re committed to a quick, straightforward process that’s designed with you in mind. Here’s why thousands trust us with their claims:

Expertise You Can Trust

Our experienced team of legal professionals will do all the hard work so you don’t need to! We use technology to progress your claim quickly and efficiently and with minimal burden on you. 

Hassle-Free Process

Making a claim is simple. With just a few details you can start your application today. Enter your registration into our automatic number recognition system to get started.

No-Win, No-Fee Guarantee

We operate on a no-win, no-fee basis*, so you don’t pay a penny unless you win your claim. We’re here to take on the risk, so you don’t have to.

Simply complete our online enquiry form,  and we’ll begin assessing your claim. Our aim is to resolve matters quickly, challenge any unfair terms, and recover any compensation you may be entitled to.

Start your claim today and let our experienced team guide you through the process.

You can claim for free without using a law firm / claims management company by contacting your lender directly. If your complaint isn’t successful, you can refer it to the Financial Ombudsman Service for free.

Before referring your complaint to the Financial Ombudsman Service, you must first lodge your complaint with the lender.

* If you cancel your engagement with the solicitor after the 14 day cooling off period, you may be charged for any work undertaken. These charges will be applied at the solicitor’s normal hourly rates and will be in line with the SRA guideline hourly rates which can be found here.

You will be provided with an invoice detailing the work undertaken, by whom and the amount of time spent on each task.

SPECIALIST LAW FIRM

Your Experts in PCP Claims

Born from a desire to provide people the understanding and guidance needed to pursue those accountable for your loss. 

We’re dedicated experts in the mis-sold car finance sector focused on securing the compensation our clients deserve.

Whilst it’s more than possible for you to submit the claim yourself, by working with us, you benefit from our collective experience to give you the best possible chance of having a successful claim.

Trust. Transparency. Triumph.

FAQ

Frequently Asked Questions

Which brokers and dealerships can I claim against?

Any broker, dealer or car finance provider that sold you a PCP (Personal Contract Purchase) or HP (Hire Purchase) agreement is covered.

In light of the FCA investigation, we have also opened up the criteria for motor finance compensation claims. If you had a PCP (Personal Contract Purchase) or HP (Hire Purchase) agreement between April 2007 – January 2021*, you are now eligible to submit a claim with Elmwood Law. 

*If your lender is Moneybarn, Oodle, or Advantage, you are not eligible to make a complaint about discretionary commission arrangements. Instead, you may be eligible to make a complaint about the affordability of your finance agreement. To be eligible for this type of complaint your finance agreement must have been entered into between February 2018–2024. 

You can still claim, even if your agreement has ended.

If you took out an agreement before the ban of discretionary agreements in 2021 but it is still ongoing, you are eligible to claim.

Yes, you can claim for any PCP or HP agreements you have had between April 2007 and January 2021.

The FCA has confirmed plans for an industry-wide motor finance compensation scheme expected in 2026. It will cover car finance agreements taken out between April 2007 and November 2024, with average payouts estimated at around £700 per agreement

We are proud to offer a no-win no-fee service. We ask for nothing upfront and in the unlikely event that your claim is unsuccessful, you won’t have to pay a penny, providing you are honest and cooperative throughout the process.

If we are successful in your claim, Elmwood Law charge a success fee. This will be no more than 30% or £10,000 (excluding VAT), whichever is lower.

If you cancel your engagement with the solicitor after the 14 day cooling off period, you may be charged for any work undertaken. These charges will be applied at the solicitor’s normal hourly rates and will be in line with the SRA guideline hourly rates which can be found here:

https://www.gov.uk/guidance/solicitors-guideline-hourlyrates You will be provided with an invoice detailing the work undertaken, by whom and the amount of time spent on each task.

There are various ways that compensation can be awarded. These include:

  • Cash compensation payments made directly to Elmwood Law
  • Balance write-offs of the amount, or part of the amount, you owe to the defendant

If the defendant pays a lump sum directly to Elmwood Law, we will deduct our success fees and transfer you the remaining balance.

If the defendant offers you a balance write-off, and you don’t receive the damages directly, we will seek payment of our success fee directly from you. This will equal our success fee percentage of the amount which the defendant has agreed to write-off.

We appreciate that clients may not be able to pay all of our fees in one go. Therefore, we encourage our clients to contact us to discuss how they will pay our fees on a payment plan.